Qualtrics XM - Experience Management Software
qualtrics.com
Qualtrics XM - Experience Management Software
Use Qualtrics AI and the XM platform to uncover insights, prioritise actions, and empower everyone to improve customer and employee experience outcomes.
1 month ago
Qualtrics Customer Stories
How Hilton transformed their guest experience!
0:53
How Hilton transformed their guest experience!
YouTubeQualtrics
285 views11 months ago
AI Revolution: How Qualtrics is Transforming Customer Experience
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AI Revolution: How Qualtrics is Transforming Customer Experience
YouTubeQualtrics
6.9K viewsJul 11, 2024
📣 Check out this inspiring story from Hilton about how they transformed their guest experience with Qualtrics! By evolving their listening program from traditional post-stay surveys to a more integrated approach, Hilton uncovered valuable insights—like the importance of towel quality—that they hadn’t previously considered. This shift allowed them to gather feedback from multiple channels, creating a comprehensive understanding of their guests’ needs and continuously enhancing their offerings. S
0:53
📣 Check out this inspiring story from Hilton about how they transformed their guest experience with Qualtrics! By evolving their listening program from traditional post-stay surveys to a more integrated approach, Hilton uncovered valuable insights—like the importance of towel quality—that they hadn’t previously considered. This shift allowed them to gather feedback from multiple channels, creating a comprehensive understanding of their guests’ needs and continuously enhancing their offerings. S
FacebookQualtrics
215 views11 months ago
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