Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM ...

Leaderboard scores don’t guarantee real-world AI success. True value comes from performance in complex, practical and often ...

All IT systems have a finite lifespan. Relying on a platform that has moved past its ‘best by’ date can be a business killer.

But for oh so many reasons, your typical IT shop no longer expends much effort coding. Instead, IT buys when it can while ...

In today’s global tech landscape, local capability is becoming a strategic advantage for CIOs. In this CIO Leadership Live ...

AI isn’t replacing IT, but it is changing the skills, roles, and strategies teams need in order to stay relevant.

Running a high-performing IT function today requires more than just keeping the lights on. With limited resources, high ...

A successful AI initiative is largely determined by the underlying quality of data. IT leaders are elevating their data lake, ...

Industry 4.0 is introducing a revolutionary era of modern manufacturing, utilizing advanced connectivity, data analytics, ...

Technology is integral to business strategy, yet an alarming number of companies have fallen behind in tech adoption. The ...

Emerging tech like AI and IoT are no longer add-ons but core components, forcing architects to design holistic, integrated ...

The two related technologies can work together, but CIOs should understand the difference to protect against vendor hype and ...