Air India flight AI171, a Boeing 787-8 carrying 242 people, crashed after taking off from Ahmedabad on its way to London.

Chandrasekaran told Air India employees that while the reasons behind the crash will be known only once the investigation is complete, they should "stay the course" and not put their "shoulders down" in the face of criticism.

India's deadliest plane crash in over a decade triggered a $475 million insurance claim, impacting the aviation industry. The claim includes $125 million for the aircraft and $350 million for liability related to fatalities,

The horrific crash of Air India Flight AI171 on Thursday, June 12, 2025, has left the nation in profound grief, with the confirmed death toll now sta