Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at ...

The two different program files are available only in the 64-bit operating system. The 32-bit operating system will have only a single program file folder. The main difference is that the program file ...

The timing is now right for the project, with silver prices hitting a record US$54.20/oz on Thursday. They subsequently fell 4% to US$51.8/oz, but remain more than 67% up year to date and have risen ...

The boundary-free, 4WD robotic mower will be showcased during the 138th Canton Fair in Guangzhou, China, following its prestigious CF Award (Gold) recognition. GUANGZHOU, GUANGDONG, CHINA, September ...

The Georgia Department of Human Services confirmed Friday that the call center for the state’s food stamp program was hit with a cyberattack. According to DHS officials, Georgia’s system for managing ...

There is an issue with the VOICE RECOGNITION IVR EXAMPLE program for Windows. The application runs, but it does not respond to any voice input. No matter what commands are spoken, the system does not ...

Out of 15 IVR Best Practices, You Only Need These 7 Your email has been sent Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

The world learned about generative AI just over two years ago, and it has consumed the tech sector since. AI and especially generative AI are unlike other modern inventions. Most technologies are ...

They say a sequel is never as good as the original, but Twilio's AI Startup Searchlight 2.0 brought major The Empire Strikes Back vibes to the award program's sophomore season as it celebrated 16 ...

IVR Pricing Is Erratic, But it Can Work in Your Favor Your email has been sent IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.