In "Friction," tribologist Jennifer Vail shows how the fundamental force that resists motion keeps driving us forward.

Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a ...

The AI companies I see building real traction are the companies solving the routine burdens and everyday friction people ...

Starfield players are relying on mods to fix bugs and smooth gameplay, often before Bethesda releases official updates.

Instead, LaBeouf described the work as a kind of internal adjustment—still performance and craft, but less about building a ...

A difficult colleague may be a warning signal, not the problem. Learn how you can read persistent friction as data about ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

Direct Message: Website abandonment isn’t a design problem; it’s a trust deficit that activates the same psychological ...

Crypto’s interoperability layer relies on a handful of centralized systems, even as the industry continues to promise ...

Marriage resembles a long road trip without a GPS. You have a general idea of the destination, but the route often includes ...

In the second line of the Hebrew Bible, before light, before land, before anything with a respectable shape, the world is ...