Bitespeed helps ecommerce brands automate marketing, support, and sales across WhatsApp, email, SMS, Instagram, and voice, ...

From chat to email, SparrowDesk’s AI agents now deliver context-aware, branded responses and seamless handoffs to human ...

Astrik unveiled Chattrik, Pakistan’s first AI‑enabled live chat solution developed entirely by local talent, marking a major milestone for the country’s ...

Iowa bill aims to prevent people from creating chatbots that encourage self-harm, violence or sexual acts ...

New Platform Reduces Customer Support Calls by 60% for Early Adopters Through Intelligent WhatsApp and Web Widget ...

What began as a simple attempt to delete an account quickly spiraled into a frustrating marathon of chatbots, customer service loops, and outdated systems—plus a few takeaways that can help you avoid ...

Two million taxpayers are at risk of a £100 fine from HMRC for missing the tax return deadline. More than 12 million people are expected to submit a tax return this year – but only 10 million had done ...

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

Vero Beach, Florida, my hometown, is abuzz with its first, successful airline service in decades. I found 'nice' all over ...

What started as a simple click to delete turned into a time-consuming battle with chatbots, customer service, and outdated ...

New Shopify connection lets agencies deploy AI chat and voice agents that answer product questions in real time and ...

AI and the CXO are reshaping customer experience as leaders build adaptive systems that respond in real time to customer needs and expectations.