Marley admits that she is sensitive, is good at reading people’s emotions. She can tell when her colleague is depressed or irritable, or her mother is having a hard time. But she struggles with her ...

Anger is the kind of feeling people try to tamp down, out of fear that it will ignite and explode. Pretending your anger doesn't exist causes it to compress itself, making a home in the small space of ...

It’s safe to say that dealing with a difficult boss is a pretty universal experience. Recently, three out of four employees said their boss is the most stressful part of their job. The numbers speak ...

This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

Six months before Diana’s* marriage exploded in flames, her friend Vanessa* fell in love. “We were both in our mid-40s at the time,” says Diana, 57. “Vanessa was desperate for me to meet her new man, ...

If you’ve ever spent any amount of time working in a school or hospital, you have most likely encountered a fast-paced, ever changing, wonderfully challenging environment that requires you to ...

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

Is it my imagination, or are air travelers getting angrier at each other this summer? It is not, say passengers like Leigh Shulman, who admits she almost lost her cool as she boarded a recent flight.