Since mediators usually must complete their work in one day, the sooner parties can engage productively, the greater the ...

Conflict in the workplace is natural and can be constructive. Through communication of different points of view and perspectives, co-workers may gain a greater degree of insight into the issues at ...

There are various forums where people can participate in conciliation efforts to reach a resolution. Generally speaking, most people try to avoid conflict, and parties are happier when they can ...

(MoneyWatch)When salespeople wage war in the workplace, nobody wins. The worst-case scenario is when conflicts escalate into a lengthy ordeal of costly and destructive litigation. The cost is more ...

A recent survey found that 90% of businesses have made customer experience (CX) their primary focus. While that statistic makes complete sense ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. When conflict flares up with a colleague, it’s easy to ...

This is a guest post by my colleague Ekaterina Ricci, a mediator with a Master's in Dispute Resolution and a Master's in Legal Studies. Your roommate’s been eating your food. Your boss has been ...