After suffering from the catastrophic pandemic in 2020 and 2021, this is an important year for organizations operating in major industries worldwide. The Covid-19 situation resulted in a sharp drop in ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

For many Android developers, “ITSM” sounds like something that belongs to the ops team, not the mobile squad. You write code, ship features, fix bugs, and move on to the next sprint. Service desks, ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. A typical IT service desk receives multiple simple and easily ...

Integrated ITSM and HRSD systems are pivotal for modern HR transformation. This article explores how integrating these systems enhances HR processes, service delivery, and operational efficiency while ...

Entrepreneurs must have access to powerful technologies that may help them streamline operations and better serve their clients. One must-have tool is the best ITSM software, which allows firms to ...

During the recent global AWS outage, New Relic’s engineers identified the issue 27 minutes before AWS informed its customers.

Opinions expressed by Entrepreneur contributors are their own. After suffering from the catastrophic pandemic in 2020 and 2021, this is an important year for organizations operating in major ...