Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Appropriate use of provider scheduling tools yields dramatic results across a practice, including improved provider utilization, better patient access, reduction in administrative burden, and faster ...

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

As competition from major retailers and big tech companies continues to infiltrate the marketplace, online patient scheduling options are now a must-have feature for hospitals and health systems.

A new academic study demonstrates for the first time that scheduling medical appointments later in the week increases patient attendance by over 10 per cent. Missed appointments are a long-standing ...

From a patient's point of view, they want to see their doctor, or perhaps even any doctor or other members of their coverage team, in a way that is convenient for them, at a time that is convenient ...

There's an old saying that if you take care of your employees, they will take care of your business. In dentistry, we think that concept runs a little deeper. If you take care of your patients, they ...

In the busyness of everyday life, it is easy to forget crucial appointments and tasks that need to be done, which can lead to missed deadlines or, even worse, a late diagnosis. Most people probably ...