VentureBeat

Salesforce launches Service Cloud Voice, Einstein Voice Assistant, and Voice Skills

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Salesforce’s annual Dreamforce conference ...
Yahoo Finance

NiCE Deepens Partnership with Salesforce to Accelerate End-To-End Customer Service Workflow Orchestration

Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service Cloud, empowering businesses to deliver complete customer service ...
Yahoo Finance

Salesforce, NICE Expand Partnership for AI-Powered Customer Service

Salesforce Inc. (NYSE:CRM) is one of the best high-volume stocks to invest in. On August 12, NICE Ltd. (NASDAQ:NICE) announced an expanded partnership with Salesforce to improve customer service ...

Salesforce Inc. (CRM) Leverages AI to Transform Fan and Customer Engagement

Salesforce Inc. (NYSE:CRM) is one of the best blue chip stocks to buy for the long term. On March 3, 2026, Salesforce Inc.
Business Insider

Why an exec who returned to Salesforce after 11 years to lead its largest cloud biz is so bullish on AI in customer service

Clara Shih rejoined Salesforce — after 11 years at a startup — as CEO of its biggest cloud biz. As CEO of its Service Cloud, she's bullish on AI to improve customer service, for end-users and agents.
VentureBeat

Salesforce launches Sales GPT, Service GPT to ease customer interactions through generative AI

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce today introduced new generative AI workflow tools for Sales ...