Panelists discuss how quality metrics should focus on keeping patients out of hospitals through core medical therapies, measuring all-cause hospitalizations and days spent at home in the community, ...
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Cost of quality: not only failure costs
When calculating the business case for a Six Sigma project, the cost of poor quality (COPQ), which is the cost caused by producing defects, is a commonly used concept. Within the total amount of ...
The manufacturer of the Alaska Airlines door plug that detached midair during a flight was the subject of a class action lawsuit last year that alleged "widespread quality failures." Subscribe to read ...
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