Jim Bohnsack, vice president of TransUnion’s healthcare group, discusses five ways to improve point of service collections from hospital patients. 1. Collect at the point of service. Collecting out-of ...

With the COVID-19 pandemic continuing to affect patient and practice finances, Becker’s ASC Review asked surgery center leaders about the state of revenue cycle processes. Our center’s approach to the ...

In recent months, millions of Americans have lost their jobs and hospitals have seen their narrow margins shaved thinner. With healthcare organizations increasingly reliant on direct patient payments ...

Patient portals are now instrumental to revenue cycle operations and care coordination. Patient experience has grown in importance for hospitals and health systems, particularly regarding the revenue ...

Health systems should explore flexible payment plans and focus on pre-service patient engagement to improve revenue cycles, according to a recent PayZen report. Patients are being asked to take on ...

Hospital revenue cycle departments faced a sharp decline in out-of-pocket collections this year, with the patient collection rate falling to nearly 48%, a Kodiak Solutions analysis shows. The same ...

Healthcare leaders are seeking patient payment and billing solutions that support achieving more timely patient collections, and deep workflow integrations with their EHR or Patient Accounting System ...

Hackensack Meridian Health believes the patient experience begins with the point of scheduling. Once services are rendered, staff want to ensure statements and other communications are clear and ...

If your practice doesn’t collect 99% of fees owed, any gains in production will be compromised. The key to meeting this target is a step-by-step collections system that keeps patient accounts up to ...

Commercially insured rural patients have been responsible for paying a greater share of their healthcare costs than their ...

As "out of pocket" expenses continue to climb for patients, providers must do everything they can to make it easier for patients to pay their bills. Those medical facilities that succeed will reap the ...