SAN FRANCISCO, Jan. 29, 2026 /PRNewswire/ -- Customers now expect to start with AI when they need support, and in most cases, ...
After several years of steady premium increases, the percentage of customers shopping for auto insurance reached a record 57% ...
Customers determine the success of any business; whether a sense of loyalty develops often depends on one particular dynamic: a customer’s relationship with the salesperson. A team of academic ...
TROY, Mich.: 24 Sept. 2025 — While tariffs have introduced greater volatility into new-vehicle shopping behavior, brands with strong reputations—such as Toyota and Honda—continue to retain loyal ...
Porsche, Lexus, Toyota, Honda and Ford are the highest ranking automakers in their respective segments in the new J.D. Power 2025 U.S. Automotive Brand Loyalty Study. It measures which brands have the ...
Many popular retailers have utilized and even relied on self-checkout in recent years to offer customers speed and convenience. But stores that rely on self-checkouts might be doing more harm than ...
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