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Small talk has a bad reputation. People roll their eyes at it and see it as a dreaded necessity that they need to get out of ...

I had been waiting all week to talk to a coworker about something urgent, so when we finally planned to meet at the coffee shop, I was relieved. I walked in, eager to share, but before I could tell ...

You’re standing in line at the supermarket or drugstore when a stranger speaks up. “Hello, how are you?” the stranger greets you. “Good, and you?” might be your response. Your conversation partner ...