Public forums and online discussions about restaurants can get out of hand quickly as evidenced by the recent case of Amy’s Bakery in Scottsdale, Ariz. The owners of the bakery got into a bitter ...

If you ate too much salt, drink water and eat potassium-rich foods to rebalance fluids fast. Get moving—sweating helps flush ...

In the age of instant communication and social media visibility, negative comments are inevitable whether you re a brand, a business owner, or an individual professional. How you respond to criticism ...

With extended outlets for consumers to make contact it’s likely that if phones aren’t answered and emails are ignored social media is a quick and easy way to bad mouth a brand and tarnish its ...

Bad reviews can undermine your brand and hurt your revenue. Learn how to turn things around and transform harmful feedback into a bottom-line boost for your business. A strategic approach to ...

While building a presence on social media as a business can be a great way to reach new customers and forge deeper connections with current ones, it can also be an invitation for negativity and ...