You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

Difficult conversations are an inevitable part of life. Whether it’s addressing a conflict with a friend, discussing sensitive topics with family, or providing critical feedback at work, these ...

A “civil conversation” is often misunderstood to mean keeping quiet for the sake of keeping the peace. But that’s not ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

With holiday cheer comes holiday fear—for when that dreaded topic comes up. Here are 3 excellent tools that will empower you ...

We've all been there, nodding and scanning the room for an escape. Here are expert strategies for how to end a conversation the right way.

Social media and mobile phones are major disruptors of face-to-face conversations. Recent research has conclusively ...

Lucy Lazarony is an experienced personal finance journalist and writer who got her start in 1998 writing about financial topics. She writes accessible and easy-to-understand articles about credit, ...