With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

To recommend the best phone systems for small businesses, our team of expert writers and researchers hone in on the most important factors. We rate providers on value for money – including initial ...

VOIP Phone (IP Phone) in data center room. A PBX (private branch exchange) system allows an organization to manage incoming and outgoing phone calls, as well as internal communication. A PBX is made ...

As hosted PBX accounts for an increasing share of the PBX market -- 18% of all sales in 2017 -- let's see just how sticky the service is. (Spoiler alert: So far there's not a lot of hosted UC churn.) ...

Hosted PBX is one of technology’s great businesses. Let me count the ways. First, every company needs a PBX, and CIOs increasingly favor one that's in the cloud. Second, hosted PBX is a young industry ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Considering the rapid digital transformation of technology ...

"Can Centrex survive or perhaps even thrive in the era of convergence?" Industry observer Jay Brandstadter thinks it can, but maybe not in the form you've known it: "For those considering IP telephony ...

PBX (Private Branch Exchange) allows you to use the same system to manage outgoing and incoming calls, plus internal communication. Learn how to leverage PBX to stay competitive. PBX phone systems use ...