Author: Dr. Sean Kelly, MD, Chief Medical Officer and VP Customer Strategy, Healthcare at Imprivata and Attending physician, Beth Israel Lahey Health, Assistant Professor of Emergency Medicine, ...
Failing to associate the right patient with the appropriate action, referred to as wrong-patient errors, is a prevalent occurrence with potentially fatal consequences, according to a report from the ...
Sculpting Seamless Patient Experiences: Five hallmarks of a highly effective patient support program
Treatment journeys — especially those involving specialty medications — can be complex and arduous. Patient support programs (PSP) are meant to serve as trusted guides that help patients through the ...
Healthcare: try to name a sector in which the importance of process excellence is higher. You’ll struggle. Every decision, every action, every allocation of personnel or resources has a direct impact ...
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