Hotel stays can be ruff. Except when it comes to one Hilton hotel in Milwaukee, Wisconsin, where an 8-month-old miniature Goldendoodle named Millie serves as a “canine concierge” to help greet hotel ...

One of the major hospitality companies on the Las Vegas Strip is laying off concierge staff in nearly all of its hotels, the Las Vegas Review-Journal reported. MGM Resorts confirmed the end of the ...

Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the line’s top accommodations, the Haven by Norwegian. The concierge desk enables guests and travel agents ...

Visit Anaheim, the city’s tourism arm that promotes the Convention Center, recently rolled out a digital concierge desk for conventiongoers. The touch-screen display allows visitors to make restaurant ...

Big Sky, Mont., is just one example of a market where an influx of luxe hotels has led to spiking demand for hotel concierges. Photo Credit: Zorro Stock Images/Shutterstock.com In an era of AI ...