An upgrade to the Bay Area transit payment system has made it impossible for some riders to update their accounts, others reported money disappearing and some say they're being overcharged.

The company responsible for Clipper’s new fare payment system said that it was making progress on resolving issues, as transit agency leaders voiced their frustration with ongoing glitches.

Evan Takahashi likely wasn’t anticipating the message he received from one of BART’s digital turnstile Wednesday when he pulled out his Clipper card at the Berryessa station to pay the fare for his ...

(CBS SF) – BART has eliminated paper ticket sales at all of its stations and will sell fares exclusively through Clipper going forward, the transit agency said Monday. BART began testing a move to ...

SAN FRANCISCO (KGO) -- It will be out with the old, in with the new for Bay Area public transit users. The Metropolitan Transportation Commission is looking to spend close to $200 million to upgrade ...

New Clipper cards will cost a small fee for adult passengers starting next month as part of an effort by public transportation officials to recover losses and tighten up fee collection. The reloadable ...