Modern chatbots have become more than just customer support programs. Thanks to powerful breakthroughs in machine learning and natural language processing — two subsets of the field of artificial ...

A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical examples here. Imagine a world where your call center operates smoothly ...

You can create your own Gems — or chatbots — to help you plan gardens, edit your writing, create workout routines, and more. You can create your own Gems — or chatbots — to help you plan gardens, edit ...

Millions of young people use AI chatbots when they feel upset, nervous or stressed, a new study says. Here’s what to know ...

With 1 in 4 Israelis likely to ask AI for voting guidance, a tech startup tests how leading models handle such queries, warns ...

Editor's Note: This is an excerpt from WBUR's daily morning newsletter, WBUR Today. If you like what you read and want it in your inbox, sign up here. As a first-time mom, I've been using AI chatbots, ...

Covariant, a robotics start-up, is designing technology that lets robots learn skills much like chatbots do. By combining camera and sensory data with the enormous amounts of text used to train ...

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, according to a report last summer from the Reuters Institute for the Study ...

People have been seeking out health information online since the dawn of the internet. And now, tens of millions of people are turning to artificial intelligence for questions they once asked “Dr.

VA’s Inspector General noted that the agency’s two internal chatbots “are not designed specifically for clinical use,” ...