A new AI feature from Grammarly can look over your business writing before you hit send, offering “strategic suggestions” designed to make your messages clearer and more impactful. Whether you’re ...

Every memo, every letter, every email or proposal you write speaks volumes about you and your organization. That's why it's so important that each correspondence that leaves your desk is crisp, ...

Once you craft a prompt for AI and edit its output, you might as well write the thing yourself. Writing is one of the areas where AI has been most hyped as a time-saver. So before I left my job at ...

My last article detailed the results of an experiment in using GenAI to write a variety of work-related messages. In general, I found that GenAI struggles with some of the same problems many of my ...

Myra Deshmukh worked at Amazon for over a decade and taught a business writing course to other employees. She shares seven tips for improving email communication, including being concise and avoiding ...