Business Process Management (BPM) is a multifaceted discipline that encompasses the systematic design, execution, monitoring and continual optimisation of organisational processes. By integrating ...

A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

Opinions expressed by Digital Journal contributors are their own. Businesses today face relentless pressure. Costs continue to climb, competition grows fiercer, and customer demands become faster and ...

This is why more companies are turning to solutions like a BPM tool to bring clarity, automation, and structure to their internal processes. Whether you’re a startup trying to scale or an established ...

Following its $3.3 billion acquisition of WNS, Capgemini is integrating advanced AI and consulting capabilities to redefine ...

The Department of Education (DepEd) strengthened its digitalization drive on Thursday as Education Secretary Sonny Angara underscored the expanding role of the information technology and business ...

IT and BPM firms are increasingly deploying advanced productivity tools to offer clients real-time operational insights. These platforms, including time tracking and workforce pattern analysis, help ...

THE information technology and business process management (IT-BPM) industry must embrace artificial intelligence (AI) to mitigate any impact of an industry slowdown on the broader Philippine economy, ...

Business process observability: An IT solution to a business challenge Business processes play a critical role in digital transformation, enabling organizations to operate more efficiently, adapt ...