Rocket CRM Details Continued Development of Missed Call Text Back Functionality to Support Structured Business Communication

Los Angeles, California - January 12, 2026 - PRESSADVANTAGE - Rocket CRM has announced continued development and ...
Well+Good

The art of completing a phone call with an automated voice system—without having a meltdown

Recently, in the midst of step three of my health-insurance company’s automated customer service system to get my call directed to the correct department, I got sassed. “I’m sorry, you seem to have ...
Becker's Hospital Review

Study: Manual Phone Calls Reduced Patients’ Missed Appointments More Than Automated Reminders Did

Making manual phone call reminders to patients prior to their appointment was more effective in reducing nonattendance than sending automated reminders, according to a study published in the Journal ...
Analytics Insight

The Data Benefits of Automating Tenant and Maintenance Calls

In addition to maintaining communication with tenants, managing leases, and coordinating maintenance, Property Managers also ...